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PRIVACY POLICY at Lumil d.o.o. We handle personal data in accordance with the applicable Personal Data Protection Act, the General Regulation GDPR and the Rules on Personal Data Protection in Lumil d.o.o., which regulate the processing of personal data, procedures and security measures, including liability and control in the process of their processing. This privacy and personal data protection policy applies to anyone who is considered a user in accordance with the General Terms and Conditions of the website, as well as to the entire website, all its components and subpages. This policy applies to the user when he first visits the site and on all subsequent visits. By using the website, the user confirms that he accepts and agrees with all the provisions of this policy. This policy is subject to change or amendment at any time without notice or notice. By using the website after changing this policy, the user confirms that he agrees with the changes. The operator of the website kindly asks users who do not agree with this policy or its changes or additions to leave the website and will not use it in the future. Privacy statement The operator of the website is the company Lumil d.o.o., Ulica Vita Kraigherja 5, 2000 Maribor, which undertakes to protect the confidentiality of personal data and privacy of participants or. website users. The provider collects the following information about the users of the website Name and surname (contact person), company name (for companies), VAT ID (for companies), address, postal code. and location, telephone (mobile / landline), fax, e-mail address, any other information that the user voluntarily provides to the company. Personal data marked as optional may be provided by the user if desired. A user who does not provide optional personal data to the provider does not suffer any harmful consequences as a result. Lumil d.o.o. respects the confidentiality of personal data and privacy of participants or. users of the website, so it will do everything necessary to protect them from any violations or abuses. The collected data will be Lumil d.o.o. used exclusively for the provision of the services it offers. The provider processes the IP addresses of the devices through which users access the website. The provider uses "cookies" on the web portal, by which it identifies users, but in this way it is not possible to identify users, which means that only on the basis of such collected data it is not possible to determine the name and other identification data of the user. Lumil d.o.o. undertakes that under no circumstances will it provide personal or other data to a third party or will not allow a third party to inspect personal or. other data of the participant or the user, unless required to do so by the public authorities, if such an obligation is provided for by law or for the purposes of proceedings before courts or other public authorities. The user may at any time request, review, supplement, correct or delete their personal data or terminate the processing of personal data, by e-mail to or in writing to Lumil d.o.o., Ulica Vita Kraigherja 5, 2000 Maribor. Purpose of data processing The provider will use the collected user data exclusively for the following purposes: to send an offer based on the request received; keeping customer records; for issuing and sending invoice (s) and keeping records of issued invoices (in case of purchase); notification of news or offers of the company occasional sending of e-mails (if an individual signs up to receive our e-mails) with content related to the website and special offers and benefits related to the services and products offered by Lumil d.o.o .; to deliver the required ordered products / information; Data transmission The provider will not pass on the collected data to third parties unless required to do so by the state authorities, if such an obligation is provided by law, or in good faith that such action is necessary for proceedings before courts or other state bodies and for protection and enforcement. legitimate interests of the provider. Data protection and retention time The provider provides protection of personal data in accordance with this policy and with the requirements for protection of personal data set by the applicable Personal Data Protection Act and the General Regulation GDPR. It may store personal data for as long as is strictly necessary to achieve the purpose for which the data were collected, and then permanently delete or effectively anonymize them so that certain data can no longer be linked to a specific user. Rights of users under the GDPR: As a user of our website, you are so familiar that you can at any time request that Lumil d.o.o. Confirm whether or not the data relating to you are processed and allow you to view and copy or copy your personal data contained in the personal data file; provide insight into the catalog of the personal data collection or records of personal data processing activities; we provide a printout of personal data contained in the personal data file and relating to you; we provide a list of users to whom personal data have been provided, when, on what basis and for what purpose; we provide information on the sources on which the records contained in the personal data file about you are based and on the method of processing; provide information on the purpose of the processing and the type of personal data being processed, as well as all necessary explanations in this regard; explain the technical or logical-technical decision-making procedures, in the case of the implementation of automated decision-making by processing personal data of the individual. As a user of our website, you are aware of the fact that you also have the following rights in accordance with the applicable Personal Data Protection Act and the General GDPR Regulation: to restrict the processing of your personal data when one of the following cases applies: - if you dispute the accuracy of the data (processing is limited to a period that allows us to verify the accuracy of personal data); - if the processing is illegal and you oppose the deletion of your personal data and instead request a restriction on their use; - as a controller of personal data, we no longer need them for the agreed purposes of processing, but you need them to enforce, implement or defend legal claims; o in the event that you lodge an objection to the processing until it has been verified that the legitimate reasons of the controller outweigh your reasons; that your personal data in our collection is corrected (Lumil d.o.o. is obliged to correct your inaccurate personal data, and you also have (taking into account the purposes of processing) the right to supplement incomplete personal data, including the submission of a supplementary statement; that your personal data be deleted (and "Forgot") - if you no longer want your personal data to be processed and provided that there are no legal reasons for their further storage or. processing, you may request that your data be deleted without undue delay, when one of the following reasons applies (except for legal exceptions): - your personal data is no longer needed for the purposes for which it was collected or otherwise processed; - revoke the consent on the basis of which the processing takes place and where there is no other legal basis for the processing; - you object to the processing, provided that there are no overriding legitimate reasons for the processing, or (at any time) you object to the processing when personal data are processed for the purposes of direct marketing; - your personal data has been processed illegally; - your personal data must be deleted in order to fulfill a legal obligation in accordance with the law of the Republic of Slovenia; - your personal data has been collected in connection with a specific offer. that you are aware of the retention period of your personal data; to be aware that you have the right to a legal remedy - to lodge a complaint; that you have the right to the transfer of personal data (applies only to personal data that are processed automatically). These rights do not release you from the obligations you have under the General Terms and Conditions or which you have a contract with Lumil d.o.o. Exclusion of liability The provider is not liable for any damage caused to the user because he provided the provider with incorrect, incomplete or out-of-date information relating to the user. USE OF COOKIES Cookies The basic legal basis that applies in the territory of the Republic of Slovenia and that regulates "cookies" is the Electronic Communications Act (ZEKom-1; (Official Gazette of the Republic of Slovenia, no. 109/12, 110/13, 40/14 - ZIN-B, 54 / 14 - decisions US, 81/15 and 40/17) The said law has introduced updated rules regarding the use of cookies for storage or access to information stored on devices with which you access our website. Our website uses "cookies" in order to make it easier for you to use it and make it more enjoyable. Web cookies may be stored in your computer's browser, and cookies are not virus-causing or harmful to your computer. The operator of the "cookies" (or provider) is the company Lumil d.o.o., Ulica Vita Kraigherja 5, 2000 Maribor, which is also the operator of the website: A user of the website is any individual who visits our website. Cookies are small files, usually containing a sequence of letters and numbers, that are downloaded to your computer when you visit our website. Each time you visit again, the website will obtain information about the loaded cookie, the website will obtain information about the loaded cookie and identify the user. Cookies are important for the operation of the website, so that the user experience is better and browsing is easier and more enjoyable. With their help, we analyze the traffic on our website, and cookies also enable us an advanced advertising technique. With the help of cookies, the provider obtains information on the use of the website and on some characteristics of the user or. its equipment with which it accesses the website (eg separation between users, date of last visit, language settings, and other user settings on the website, screen resolution, type of web browser, etc.). Our website uses the following cookies: Technically necessary cookies: Certain cookies are absolutely necessary for the operation of the website. Without them, it is not possible to run your session and shopping cart. These cookies cannot be turned off. Web analytics cookies: We use the Google Analytics analytics tool to track the number of website visitors and which pages they have viewed. Social media: Most websites have the ability to easily share content on the user’s favorite networks. All social media use cookies for this act. With us, it is possible to share information on Facebook or submit a comment via your Facebook account. Facebook will add its own cookies to your browser. For more information on Facebook cookies, visit their website. ( The exact purposes of processing the collected data are listed for each individual cookie in the table below. The name of the cookie is the purpose of the time storage company PHPSESSID session for logins and shopping cart operation until the browser closes its own _utma Website viewing statistics 2 years Google Analytics _utmb Statistics of web page views 30 minutes Google Analytics _utmc Website traffic statistics Until Google Analytics closes _utmz Statistics of website views 6 months Google Analytics Other external cookies: The website is connected to the social network Facebook. When you interact and load a website, cookies are placed to enable connectivity and tracking across different websites. We do not pass on the data collected with the help of our own cookies to third parties. Your privacy and use of cookies You always have the option to accept or reject cookies. Most web browsers automatically accept cookies, which you can change in your settings by rejecting cookies or receiving a warning before a cookie is saved. You can also block or delete cookies at any time. If you change or delete your browser's cookie file, change or upgrade your browser or device, you will need to disable cookies again. The process for managing cookies varies from browser to browser. You can view and manage cookies here (link: chrome: // settings / content / cookies), and you can also disable Google Analytics tracking at the following link ( You can also contact the "help users" in your browser for help in managing cookies.